Shipping policy

Shipping Policy

Last updated: 25 March 2026

At Pelvora, we are pleased to offer FREE shipping on all orders within the United Kingdom.

Order Processing Time

All orders are processed and dispatched within 24 hours of being placed (Monday to Friday, excluding bank holidays). During busy periods or around public holidays, processing time may extend up to 48 hours.

An order is considered dispatched once it has been handed over to our shipping carrier.

Estimated Delivery Time

Once your order has been dispatched, you can expect delivery within 3 to 5 business days anywhere in the United Kingdom.

Please note that delivery times are estimates and may vary slightly depending on your location and the courier’s schedule. We cannot guarantee exact delivery dates.

Order Changes & Accurate Shipping Details

It is your responsibility to ensure that your shipping address is correct and complete at checkout.

If you notice an error in your shipping details, please contact us immediately at pelvorasupport@gmail.com within 24 hours of placing your order. We will do our best to make changes, but we cannot guarantee corrections after this timeframe.

Delayed or Lost Deliveries

While we work hard to deliver your order on time, we are not responsible for delays caused by the courier, severe weather, transportation disruptions, or other circumstances beyond our control.

In the rare event that your package is lost or stolen after dispatch, please contact us at pelvorasupport@gmail.com. We will work with the courier to investigate and assist you as much as possible.

Shipping Policy Changes

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated “Last updated” date.

By placing an order with Pelvora, you accept the terms of this Shipping Policy.

If you have any questions about shipping, please feel free to contact us at pelvorasupport@gmail.com.

Thank you for shopping with Pelvora!